tvfcuYOUR$

So far it’s been exactly what I was looking for in a bank when I left Amsouth/Regions after 20 years. Their customer service treated me with a complete lack of respect and I’m happy to be banking with you guys. It’s easy to use and accurate with my money. I will recommend you guys to as many people as possible. For a small fee of course. But I will do the first 10 free and hopefully they tell somebody else as well. Also financed my truck with your bank and it was pain free and a pleasure to deal with your live representatives at the tellers when I made payments. You guys even paid my $2.17 when the truck was paid off and it had $2.17 worth of interest. Might seem small but it kept me from having to drive down and waste my time over two dollars. THANK YOU TVFCU. KEEP UP THE GREAT WORK.

The bill pay portion will f this app was a hot mess when first ported over. There are still numerous issues such as getting e-bills from some providers (this used to work very well). Two providers that continue to fail the e-bill config: Verizon and AT&T. There’s also now the ability to add a second login for the same account. No more sharing credentials between spouses. However, the bill pay, once again, proves flawed in this new feature. The bills that are created on the first login are not shared with the second login. Spouses cannot mutually manage the bills. They can’t even see the bills that the other has set up. If both spouses set up a bill payment, neither can see each other’s activity until the payment has processed. This is a huge disappointment. The bill pay details should be tied to the account, not the login.

Tried switching over to the new app which is a pain in the a… Deleted new version several times and reinstalled and still can’t see my accounts. Tried calling and was on hold for over an hour finally gave up. I’m done with this crap show. I was totally happy with the old app I could log in see my accounts with no problem. I’m probably done with tvfcu over this crap show of an app