TriNet Expense

This app is used for every convention my company goes to. However - we find it more frustrating that useful at times. From all the bugs this app brings, we find ourselves having to constantly correct information when submitting single expenses, reports, mileage, and more. Bugs we have noticed: • The title of expense reports doesn’t save. So when we submit a report to accounting, we are recalling it nearly every single time because information just kind of reverts… • the mileage information seems to guess what’s going on based on some sort of traffic data - it often doesn’t provide the route I take to location and instead just provides the “shortest” but not most cost efficient route - so the employee often loses money on this. • using receipts to enter information works maybe 5% of the time - and that’s a generous estimate, especially with how many types of receipts we provide. • we have seen coworkers just simply being unable to use the app, from not being able to login - to it just stops responding. All in all - if this app worked 100% of the time, it would be amazing. But at this point when we use it, it’s the gamble of “what bug will we have to deal with today???” Just stick to the trinet website to enter expenses, even though that can be worse…smh.

Why can the most often selected expense classifications be at the top?? Every time I need to enter an expense I have to scroll all the way to the bottom for sales meals or sales accommodations . Concur does this better. Otherwise no complaints

I have been an Expensify user for 5 years. Moving to Trinet looked good on paper, but it’s all the little things, that take the work out of doing expenses, that are missing. - No OCR, so no auto mapping of receipts to expenses. - To send Trinet your receipts from different emails in your name, there are 2 different email addresses you need send to. I couldn't get consistency our of either. The work around is send all emails to both addresses. - Trying to add receipts to expenses is not possible as the image on the phone is to small. You have to do it the other way round - receipts to expenses, which is totally doable. - Uber and Lyft are ‘unknown’ as to their category. I haven’t found a rules features which auto-categorizes them. - Uber and Lyft don't support auto-route receipt to Trinet Expense - Multi- day delay between a CC transaction being posted to your CC before Trinet displays it in Expense - You can leave a note on the photo you take of a receipt. Great! But when you assign the receipt to the Expense, it disappears so you have to enter it again. - The web interface is weak. 3 columns that I don't need take up 50% of the real estate. You can enter data straight into the web interface, which is good. - Overall, you can do your expenses on Trinet, just budget more time to do this than you did in Expensify