Tiny Fax: Send Fax From iPhone

Hello! First, the app is great. I use it occasionally with great results. I don’t need to fax every day. But when I do, I am so happy with this app. My question is how do I see how many credits I already have without having to buy more first? I tend to purchase more credits than I needed to send my faxes. My plan is to have credits available in advance so the app is ready to go. But each time I open the app, it tells me I don’t have any credits when I am sure I do. Last month, I purchased more credits when sending out a big file. Today, when I wanted to send one page, the app said I didn’t have any credits. After futzing around, opening all the pages, I couldn’t find anything to help me. So I purchased another 50 credits. Once loaded, my account read 430 credits. I don’t mind having the extra credits. I just don’t get to see them until I purchased more credits. What am I missing or doing wrong? I appreciate your assistance.

I’ve been using Tiny Scanner (same company) for a few years, since my (2004 edition!!) Quick-Books program mysteriously stopped creating PDF’s and THEN quit allowing me to print to “Nitro PDF Creator” as my chosen “printer” on the desktop either; so my biz emails all use iPhone “Tiny Scanner” pdf’s which is super convenient. Since I have to fax once-a-year or so, downloaded this & kept it on my phone with 10 purchased credits “just in case”, reasonable prices on credits, and not have an XR phone which max memory - Finally! - so not tempted to delete my rarely used or unused apps. I used it just now to apply with a paper application to be a poll-worker for 2020 election, when voting Nov 3, last week; similar cropping format to Tiny Scanner was easy to send my first fax; and comments regarding a time-lag when sending did not apply to me sending this local fax; “processing” whirly icon lasted a reasonable amount of time compared to a free standing fax machine & it said “sent!”(and asked for a review) Thanks ! Used to pay highway robbery prices at FedX for my occasional faxes

Firstly, I will say that being able to fax from home without a fax machine is incredible in and of itself. This app allows you to execute this task. That said, there are some things you should know. While the APP is free, you are paying for “credits” that allow you to send faxes. Each 10credits is one page that you can send. The good thing is that does exclude your cover page, thats free. For 9.99 you get 250 credits or 25 pages. Secondly, there are no instructions. While the APP does a decent job being intuitive, I found adding the cover letter to be a challenge. I would click to the side of the letter and it kept erasing and I had to start over a bunch of times. I would highly recommend copying the body of your fax cover letter if it is lengthy just to save time as you get adjusted. Lastly, I would say to take the photo of whatever you want to fax over first before attempting to fax it. I didn’t see where you could the picture while “in the APP” to add it to your fax. All in all, it’s worth the time and investment because once you get the hang of it, it’s pretty smooth sailing. Didnt take long to complete once the fax is sent. Maybe a couple of minutes. Good luck and I hope this helps you.