The Celtic Collection

I was asked to download this app in order to check into my pre booked room. Have any of the developers ACTUALLY TRIED TO USE THIS APP? It’s utter tosh, trying to get you to book again, pay again and running around in circles. I regret the 2 star rating but can’t be bothered to change it. 1 is generous.

This app IS, to be fair, a pretty terrible user experience! None of the back button work so often you get stuck and have to quite and close the whole app and start again. Think booking activities/meals etc is probably a better experience just through the website (if that is possible). This is really just a wrapper for their website but not implemented very well. Digital key works ok, but is kind of slow. Could be such a better and seamless experience to match the service and eating if the hotel.

App works fine although when checking in it rejected my credit cards and would only accept my debit card. Also on morning of checkout returned to our room after breakfast and the digital key had stopped working 2 hours before checkout so had to go to reception for a ‘normal’ key. Much prefer having a digital key though despite a few bugs as I always demagnetise the plastic keys!