The Bank Mobile

We really appreciate the personal service we get whenever we call or walk into any location. We use the online service weekly to check account activity, pay bills, and make transfers. The only negative is that we wish the debit card could do wireless transactions with pin pads. Great bank to do business with!

I prefer the app functions prior to this one MUCH BETTER. Everyone keeps updating their apps that aren’t broken and it takes more steps to get the same or worse results! It only takes simple elementary math to balance a PERSONAL checkbook. It’s not like a business/corporate etc account. With the prior app when it showed a payment PENDING on the screen, you KNEW that the amount was already debited in the BALANCE shown above. Quick and easy and you KNEW this included ANYTHING AND EVERYTHING on the screen in debits and deposits. With this app, I once again have to balance my checkbook ON PAPER! I haven’t done this in years because the old app was pretty smart for a simple checking account! NOW I have to subtract the difference of my balance shown on the app to see which pending payments are NOT deducted in the balance since some pending payments have been deducted and some aren’t! There is a balance shown under some debits which is less than the balance above but I do not trust if the payment saying pending is included until I do the math myself! Why fix what isn’t broken? Also, some pending payments seem to linger longer than they use to. NOW, I once again, as in the days before computer, I not only keep a running balance written on paper but I also circle payments pending payments and those which aren’t due yet because pending has gone past other bills due. I have the date that each has cleared my account in my ledger! I’ve whited out several a few times from them pending longer than I have ever seen before! If I had a business, I could understand using this new system but for a one person account this takes more effort than I have time for in my busy life right now! Plain and simple was so nice and it still works!

Wonderful knowledgeable friendly and helpful Treat us as family 5/5 service every time!