TapRide

I have only ever had one successful ride with this app. I have used it various times and the other times, I always had issues. I’m tired of this app canceling its rides on me for no reason. just today there were 2# in front of me, so I waited patiently. it finally was my turn and it said that the ride would be there in 3 minutes. It was 9:34 at that time and it suddenly “completed my ride.” when I tried to request the right again they claimed that I couldn’t because they were closing at 9:45.

I live off campus and rely on this app to get around. Putting in a ride request during busy hours is a sure fire way to be stuck in the waiting queue at #5 for an hour only to cancel the ride and miraculously be first in the queue. I have no problems with the drivers, they're just doing their best with the tools they have, but the app itself is terrible. I wanted to read the food and beverage policy my college has for their cars, but the app is unusable and just logs me out whenever I open it. I beseech colleges and universities to find a better app for their driving services, since this one causes needless problems for the drivers and passengers alike.

This app frustrated me so much that I was on the verge of TEARS. I was “#1” on the waitlist and it still took an hour for the ride to come get me and then the car picked up 3 other people at the same time and dropped them off before me even though I was first in line on the waitlist. That’s not even the most frustrating part about this app. The app literally said ARRIVED and the car was at my location and the car just LEFT. They didn’t even pick me up they went to go pick up more people and I had to wait 30 minutes longer. This app does not even deserve to exist. Whoever created this app is a complete idiot who doesn’t understand the terms of a waitlist or ARRIVED. I hope schools refrain from using this system because it is by far the worst thing ever created on this planet. I’ve learned my lesson to just Uber from now on because this is the first and last time I will ever be using this app again.