Sun International

I joined I can’t log in and they say I’m not a member but I got a email

Why is membership points taken when you don’t pitch to play for some time. The points are not just granted,you earn them through certain guidelines, so how do they become worthless overtime. Does it imply that the company only cares about your money when you are still financially stable and throw you out when you try to make ends meet. Please try and look deeper into this matter and come up with some solution.

The MVG status does not pull through when trying to make a booking on the app. have deleted the app, reinstalled the app and still exactly the same. Also, please put a refresh button on the mvg status page. As you have to force close the app to see a updated mvg status and related points etc