Storytel - Audiobooks Library

The app is great for it contents, especially for the regional languages. I subscribe to the app for my mother, so she can listen to books in Malayalam. I do have some issues with the UX. If I select a preferred language as Malayalam ,I only want to see my recommendations in Malayalam and not in any other language. I tried to explain this to their support center in India, but I don’t think they understood what I meant. The UI is not very user friendly, and especially not for older person. I think it would be a good idea to revisit the UI and not lose out on an entire market segment.

I happened to have vpn turned on when I installed the app, and it turned out German. I was able to change the app language, but now half of the program is in English and the rest is in German. When I use a browser to go to the homepage to contact support, everything goes back to German. I even managed to arrive at a “choose your country” page, and whatever I choose the site is always in German. Could you please sort it out ?

Ok so, I chooseed this app because I like to have variety of books to listen in my library, and it’s more easy to me since you can read the books you want without points limitations. I like the book selection and the price is pretty nice. The thing is that I live in the US and I literally can’t read almost any of the books I want to read(?? All the english books say “the tittle is not available in your current location” What I am supposed to read? I know how to speak Spanish and I am currently reading some of then, bt there are many books in english that I want to read... I wrote to the help email to talk about the location issue and it has been weeks and nobody answered. If this is the case, I feel that the app lost a lot of potential. I will finish the books in Spanish that I am reading for a while and then cancel my subscription because I am literally paying for a minimum selection of books.