Squarespace: Run your business

Squarespace alone is annoying. Never any real solutions for basic back end need for business owners. There are a lot who have similar concerns from being able to update a user email after they entered it wrong during placing an order to just more functional user friendly design template options. Now this app…is a waste, probably more worse than the website. For the money businesses pay at least hire developers who are not lazy about how the app moves w mobile devices. It’s awkward, very freaking slow. Like just delete the app from being downloaded and get it right. Feels like this app has been in the beta version…but low functioning beta version you all forgot to actually tweak and update. At least make the app work. If there were no stars that would be my rating. The worst part is you’re always getting a “sorry” from squarespace but w no real change or improvements. Or, the usual “sorry” and “unfortunately, there is option to do this at this time. But I will address this” blah blah blah….I get it you need to just make your money. I’m in the search for a platform that is user friendly and more intuitive as far as design, business needs…If anyone is out there and reads this, please share an alternative to SQUARESPACE…because I know there must be one. If I come across, I will definitely share!

Squarespace used to be pinnacle of cool and classy UI design, but the latest iteration of the app is a confusing departure. Headings are *tiny* and gray making them visually subdued and super easy to overlook when they should be standing out. Iconography is super generic and has no personality. Square-corner buttons are easy to mistake for plain text boxes (especially being so large compared to other text and UI) or don't look like buttons at all (why is some button text black and some blue?), graphs are hollow and not very useful (show me more useful, actionable data—more trends over time). Revenue section takes hours to update sometimes (how hard is it to sum all orders??). Commerce section is needlessly airy and open, especially the orders list. What I need is to get to information quickly, so a dense layout would be preferred. Currently I can only see only *5* orders at a time on an iPhone 14. (Though mini product images for each order are a nice addition, so keep those!) I realize this is a tough task. This app does a lot all in one, and a black and white brand identity makes things especially challenging when it comes to UI/UX. Clearly some emphasis has been given to the site editing experience, which I definitely appreciate... but maybe less time spent on redesigns and more time iterating/improving what you already have, plus adding more useful features would be really nice!

It is so ironic that SquareSpace works so hard to make sure webpages display correctly on any size display: phones, tablets, or desktops, yet, editing SquareSpace webpages in anything less than a desktop device with mouse or trackpad doesn’t work. Forget about trying to maintain a webpage from your cellphone. There have been a few SquareSpace iOS apps like “Blog”, but they were pretty rudimentary missing many features you depend upon. With this app, you can now create new pages, add entries and edit entries in events and blogs, and even rearrange your webpage and menu items. You still need the SquareSpace “Commerce” and “Analytics” app to see how your webpage is doing. And there’s still no way to see donations. Or export donations and orders to a spreadsheet. But, now when someone calls me and says I need to change something immediately, I don’t have to rush back to a desktop computer to make that change.