Square Invoices: Invoice Maker

Extremely disappointed and upset with Square. My account was deactivated out of the blue with no warning. I have a 100% legal business with documentation and a business license. I provided all of this information to them. I spoke to six or more representatives on the phone for a grand total of about three or four hours, trying to get to the bottom of this, but was told that per Square policy they were unable to give me the actual reason why is was deactivated. No, I’m not making this up. This put me in a huge bind, and made my business look extremely unprofessional when I couldn’t send invoices all of the sudden. I sent multiple emails and even spoke to a manager supervisor or something but was told the decision was final even though there was no reason as to why it was deactivated. I also never heard back on any of my emails that I sent in even when I was told the case was “ escalated to higher management”. Not to mention Square is holding onto over $1600 that I had in my Square account for 90 days. They told me if I want the money sooner I would need to refund my customers and have them Venmo me or something.. I’m not one to write reviews but this whole situation was absolutely ridiculous.

I love square. Simple, quick, self explanatory! I’m not good with technology. This system is so easy to use I learned it as I’m setting it up. It was so quick to pick up! I love that I can do what I need to do for my business and I love that square will offer loans, and debit cards, savings, etc. I use this for all my companies. Love it love it love it. The price is a little high, but this is the only issue! I know a few systems that are much cheaper that I can use and thought about using but I am already familiar with this one, and it’s too easy! If I switch it will be bc the fees are much cheaper with the other companies, not bc I don’t love this system. We’ll see! But I wouldn’t change bc I dislike this one! Who knows, maybe if I switch I won’t like it as much as this one. And switch back or I will use both. I hate to give this up. Also, in order to qualify for a loan, it takes too long to build up. Square should offer the loan much quicker so companies and new businesses can build up faster and be able to get the company going and then pay it off. Those are my only 2 issues with square. Other than that, I love love love it and wouldn’t want to change anything!

We use the Square Estimates on a weekly and sometimes daily basis. We also use the Square card reader system for all of our card transactions in the field and even for regular invoicing for cash and check payments. Great system for record keeping, you can find an invoice via a name or even an item so it’s really easy to go back and find previous invoices and it keeps track of your repeat customers transactions. You can pull a report on any user at any time to see how many sales for the day, week month and year. Estimates is extremely helpful. You can make an estimate via the app when mobile or from your desktop or tablet. The Estimates App syncs with the standard Square app, all you have to do is log in and it’s all on the same cloud. We use all Apple devices and sync with each other so really easy to pick up an estimate or invoice from any device. You may have generated an invoice or estimate on let’s say your phone and not your tablet, just log in and it’s all there. Highly recommend for the small business owner or big business. Fees are pretty well rounded and fair besides we will typically add the card fees into our pricing. Whether you have a brick and motor/store front or mobile business there are options for all. We use the contactless chip reader and save about 1/2 a percent on fees. Using the Square system is one of the Best decisions we have made for our business!