Simply Obsessed

The customer service is rather poor, they only seem to care about a select group of customers. Don’t order mystery bags because you might receive things that you can ever wear. I ordered a mystery bag which didn’t ship for weeks before I emailed them and they said it’s on its way now. Then I received an item that was a see through dress like item, I could never wear it unless i wanted to show everyone my bra and underwear. I have received a few items that are not what was expected that I never wore but chose not to return because of the hassle of returns. I returned one item but it took a long time to get a credit and the restocking fee is high for those higher priced items. I love to support small businesses and have got clothes from SO for over 3 years now but after the grab bag item that was my last moment that I could say “it’s okay, I just won’t wear it”. My business was not appreciated and when I asked about my mystery item that never shipped and items that were ordered days later were shipped and received, it was like they said oh we forgot about that pick this used worn item that can’t be worn and throw it in the bag, it didn’t even have a tag.

I love simply Simpson. With is Sarah & Chad & Brie The best quality with the amazing prices an of course with OOOHHHH NOOOO KIMMIE I cant forget her the team that makes up this group is one amazing family. I couldn’t afford pieces they sell because the quality an high end of everything oh let me rephrase this I couldn’t until I found the one heck of a amazing group Simply Simpson WOO HOO I’m far from rich but I can walk in anywhere like a Boss now so thank you so very much for giving all of us & an all kinda of walks of ladies around the world a gorgeous look for a amazing price an quality you make us all feel beautiful as we shine in your products as we all lookin gorgeous as you look always 💯 one day I’ll get one of those beautiful rings you wear. My love for y’all is true I see real people that care about us an it’s not all about the Benjamin‘s to y’all that makes you so beautiful inside & out you always shine with your beauty an the gorgeous clothes & jewelry you wear an sell I’m praying things look up for me so I can be looking as gorgeous as you. I have a great soul but the beauty outside has a few improvements but now I got you to help me out on that 💯😎😎😎 I’ll be looking Fly as you 💯💞✔️☑️♥️ Hugs much love an many blessings an wishing you prosperity as you travel on your new journey of success 💯🤗🤗💕

I have purchased many items from SO and the shipping time is ridiculous. My current items have been in the pre shipment stage for over a week. Tried emailing customer service 3x and no response. However, SO expects you to pay within 2 hours or your items get dumped, but as customers we have to wait and wait for the items to arrive. I buy from other boutiques who get my items to me in about 3 days and pay NO SHIPPING, but we pay $7.00 for the smallest item. I am sorry to say their shipping time is not customer friendly. Nor is the return policy. You can only return 3 items per year, thus their customers have had to make a BST page. Really? What happens when you buy from a boutique or clothing store and it does not fit or you just don’t like how it looks on you? You return the item. With SO, you can’t try their things on, so it is not a customer friendly policy. Buy at your own risk.