Sim Local eSIM

Purchased unlimited data plan, which promised 4G/5G. It has been 3G or less for the first week now. I had thought it was just the area I was in, until I spoke with other travelers who had alternative plans - they were totally fine!!! 5G, was able to load pages 10x faster than I was able to. Really frustrating as this was not cheap. Tried to reach out, but it took over half a day for network to ask me to confirm the same information I already provided. Then I was told by agent they would need to hear back from network again. By the time they respond again, my trip would be nearly over.

I live in the US and used this on a trip to the UK. Definitely the best prepaid Sim I’ve used. The instructions are clear, the app works well, I had no problems using it and coverage has not been a problem.

I can’t believe I used their awful product twice! . First I used the eSIM in southern Chile. I had coverage for exactly one day. Customer service was slow and unable to fix anything. I bought a second eSIM when the first stopped working so I went ahead and used it in Santiago. No joke, they have zero coverage in the capital city! Their customer service is awful and even if the coverage was great they are overpriced vs what you can buy on the streets here. I deleted their app and won’t throw an more of my money away with them.