ShiftMed - Nursing Jobs App

One of the not so good agencies. First all of it is such an inconvenience to work an orientation shift before you can even pick up any shifts. Also they are so quick to reject documentations and credentials it took me several tries to put in credentials because shift led wanted to keep rejected almost everything I submitted. And what a waste of time is it to go through all of the process to be drug screened and etc to not be able to pick up shifts. Even worse most of their shifts are far way from me. I live in Decatur, ga which is very far from Columbus, ga and warm springs ga instead of them looking for other facilities outside of the Columbus, ga area so their workers could have more variety they offer the same facilities that is no where close to Atlanta and wonder why no one picks up. No one lives near Columbus, ga. I’m sure the facilities aren’t even worth the drive to go all the way there. Also,when u need support the agents take forever to reach you so u do other things then the reach you a week or so later…….. I don’t ShiftMed…

Trust me, this app is not worth your time. These people will scam you. First off, the onboarding process is unnecessarily tedious and long. Even when you have all of your credentials, it’ll take them “3 business days” to verify only ONE document at a time. Live chat is a hot mess as well. You have no way to start a new chat with a different agent, you just have to send a message to the same chat and HOPE someone gets back with you. Not good if you need answers immediately. You could call customer service, but they’re not helpful at all and hardly understand English. Zero problem solving skills whatsoever. After waiting like 2 weeks just to get verified, you’ll see that all of the “shifts” you were able to see before becoming active are no longer there. It took 48 minutes of me being on a phone call with an agent to tell me that it’s apart of Shiftmed’s “marketing tactic.” So scamming people is apart of your marketing tactic? Before becoming verified, I saw 66 shifts that were in cities near mine. They had the name of the facility, the pay rate, the date of the shift posted, and a button next to it that lets you “claim” the shift. The agent on the phone tried to gaslight me and talk to me as if I’m stupid. I tried to be understanding and polite at first, but ended up losing my patience because this is just ridiculous. I am a mother and I have a family I need to provide for. Lying like this is honestly just sick in my opinion. So if you made it this far reading my review, do yourself a favor and take my advice. THIS APP IS NOT WORTH YOUR TIME. These people will lie to you and scam you.

I use several other agencies in addition to Shiftmed and feel qualified to give an accurate, unbiased review. The app is user-friendly and intuitive. It is easy to adjust the search parameters like location, pay $, dates, shifts. Clocking in and out is also simple although recently over the past week, I’ve had issue with clocking in, the button I tap to “clock in” does not seem to work. I really like the ‘next day pay’ feature, wherein you work a shift and can get paid 50% the next day. If you enjoy working for yourself and getting to choose when and where you work, this is the perfect agency for you. A suggestion for improvement: I will often notice that other staffing agencies are offering several dollars more per hour in wages than Shiftmed for work at the same facility. If Shiftmed could boost their pay by jusr $2-$3 dollars per hour, they would be more competitive with other agencies and people would be more likely work more shifts through them. At the same time, those other possibly higher-paying agencies are still requiring things like hand-filling out a time slip and faxing it at the end of each week. ShiftMed is more simple and does not have any kind of hassle like that. Also, the higher-paying agencies have higher cancellation rates, their lists of available shifts aren’t as up to date. Shiftmed has a very low cancellation rate and the shifts you select will almost always be up to date.