Roots Handmade Pizza

Worst App! Roots must lose a great deal of biz based upon customers frustration and inability to use their app. It allows you to add money to a gift card — (it doesn’t even directly debit your credit card) which means an extra step every time you place an order...more importantly I have never seen an app that has a harder time actually placing your order.I enjoy their food, however, the frustration of doing it via the app has caused me to cancel more than one order.

This may be a great app in other ways, but I have yet to figure out how to add an already purchased gift card. There is a section for *purchasing* a gift card, a.k.a. adding funds, but I’ve tried and failed to add the gift card that’s sitting in my wallet. So I either lose out on points by ordering the old-fashioned way, or can’t use the money sitting on the table. If somebody has actually figured it out, I will gladly acknowledge myself a pudding head for the answer.

This app is one of the better ones I've used for restaurants. Easy to order and collect points. I prefer to order directly from restaurants and this really makes it easy. Love roots!