R@H ConferenceBeat Event App

We use the app for several of our conferences and it’s been very easy to use. The support has been fantastic. They typically answer within an hour have modified things for us within a day.

This app is entrusted with recording professional development credits for conferences. It frequently fails to record codes which can only be entered within a time frame. Then it deletes your credits and entire account record within a very short time frame. No email or warning. Permanently deleted and the customer service is non existent. I simply won’t attend conferences that use the app and strongly encourage my peers to do the same.

This isn’t an app I would chose to use on my own but the conference I’m attending required it. It is not very intuitive nor has it been reliable. It’s only the first day of the conference and I have had to delete and re-download the app on three separate occasions.