Rekab Solutions Company

I just booked a ride to my location, and waited 20 minutes. It said the driver was there. I looked and could not find him. It turns out he parked on another street, about a 7 minute walk. As I was walking to where he was parked, I called him three times, each time saying he was unavailable. Just as I was about to reach his spot, the app told me he left as he could not find me. So, he couldn’t pick up his phone to answer my phone call but had access to his phone to cancel my ride? I am now waiting ANOTHER 20 minutes for a new ride. I hope this app in the future hires drivers that are actually competent.

I would give this app a 0 star rating if I could, multiple times I’ve had horrible experiences. It takes over 1 hour to find a ride under 30 minutes, I might as well could have walked, the app had horrible waiting times, and the drivers drop you off at the wrong spot. I ordered my cab and it didn’t even come to my location, it went somewhere else, he then told me to cancel the ride because he wouldn’t come even though it was 2 minutes away for him to drive. He canceled the ride and ended up not taking me, I ordered another one, and got dropped off 10 minutes away from my destination, i informed him, he refused to take me to the proper location that I wanted to go to because “that was the location that his phone set”. I would not recommend. Horrible app.

One problem with app is map it gets tricky sometimes to pinpoint the place you want to go to on map they should use satellite imagery to make it easier. I really like the service, the cars and app overall ... the drivers are great sometimes you get a moody driver but mostly everything is good.