Randy's Pizza

I am begging you to fix the app. Every time I close the app it logs me out. It constantly freezes and crashes. Also what happened to the loyalty program? I have all these points but no rewards. I love your pizza but I seriously hate your app.

I just downloaded the app, and opened it for the first time and was greeted with the error message, “Missing Account. There was no account provided.” But there is no way to create an account. I removed the app from my phone, and downloaded again, but same issue.

While the menu functionality is fine, the customer experience and usability are extremely lacking in this app. Here are some of the downfalls: * creating an account is normal but I had a full cart, created an account, and the app kicked me out to sign in and also deleted my entire order * there is no way to stay logged in, so you have to log in every time (persistent login) * you can’t log in or create an account with your google account, huge miss for something so simple to implement * I am currently not logged in to the app but the app on my phone shows a “1” in a red circle in the corner and it will not go away - even after logging in - no announcement, no update for a reward, no app update needed. So the red 1 is what now? * I tried to reset my password to see if that would negate the above issue and re-log in, which bumped me to a website, not in the app. Upon resetting my password, I could access the webpage and my account but the app wouldn’t let me log in. Some of the best pizza around but skip the app and call instead.