ParkChicago®

While I appreciate street parking has been moving from meters to mobile apps this one is absolute garbage. First off as a visitor from out of town here for work, the requirement to preload a minimum of $20 is ridiculous. Say I only use $10 with of parking. Now what? I have to hope I remember the next time I’m in Chicago that I have $10 of credit left? Will that even still be available when next I visit? Second and final really, once I bit the bullet and paid the $20 min account funding the app just won’t work. I get to the login page asking for the pin I created. I enter it. It takes me to “update information” page. The current and correct info is already there. I save. “Your info has been updated and saved”. It returns me to the login page. I enter my pin again. It brings me back to the update info page again. There are no other options except “save”. I closed the app multiple times and no matter what when I reopen it’s the same issue. I was just robbed $20 by the city of Chicago and it’s garbage parking app. In conclusion just find a parking garage or meter. At least when they steal from you as far as price it actually results in a designated and safe parking spot.

If you live in Chicago and own a vehicle, this is a must have app. This app allows you to pay for your Parking and load it conveniently without having to feed a meter. You can extend it as you see fit. I love how you’re able to load multiple vehicles to your profile so you can pay for parking when you’re riding with friends. Now that they have fixed it so that it now only reloads your account once your balance is at $0, it is perfect. It used to load when your account balance was at $10, which sucked because you never really were able to use all of your balance. It also seemed like a crime for them to keep your money. That issue has been remedied and I have no issues whatsoever with this app. Enjoy!!!

The functionality of the app is fine. Works just as it should and is convenient. The best feature is that you can reload the meter from your phone and don't have to walk back to the car. I would give this app five stars if they were upfront and honest about the cost. The developers need to admit up front that the app costs $10. Their prepaid system is shady. You load your account with $20, so you would thing you'd have to reload once the balance gets low. Nope. You must reload with an additional $20 when you get to $10. Example: I had $11 left in my account. My $4 parking would have left me only $7, which is below their $10 minimum. So it charged me $20. In summary, I needed $31 in my account to pay $4. I can never use that last $10. I contacted the developers about this previously, asking if I could get a refund since I very rarely need parking in the city. They said they don't give refunds. So if I can never use that $10 in my account for parking and I can't get the $10 refunded, why not just admit that you're keeping my $10 as a cost for using the service? Just charge me 10 bucks and then show my actual usable balance in the app.