Northfield Savings VT Mobile

I like that many features are available to me to move money and check balances. The bank ledger like Activity is helpful in showing the balance on each step. However, the app is hindered by what I call old school bank thinking. I also have access to apps from the big dogs - and there is untapped potential. This app is slow to load and has features that are difficult to find. For example I setup auto pay for my mortgage. The amount changed and I had to call customer service to help find where the settings were. It was in a non intuitive spot. You’d think it was under scheduled transfers. Nope. And when I changed the value it immediately made an extra payment. Several features launch into what appears to be some other website. It works and has been solid / no malfunctions. I like how easy it is to transfer money to other accounts- and it is immediate if the account is in the same bank.

I find the NSB app very easy to use. Compared to others it ranks ahead, especially in how expenses are categorized. If there was one quibble, it would be that finding where to select Deposits takes an extra step and for those who do that infrequently, it can be a tiny bit annoying. However, once set up in Deposits, making a mobile deposit is really easy and smooth. Our only other wish is that NSB offered Zelle banking services. We are BIG, BIG fans of this great, locally owned bank. May it always remain locally owned & well managed!

Such a helpful app. Love the bank. Helpful people, lovely little establishment. But the app, helpful for me as I’m disabled. So this saves me from going to the bank quite often. That alone is worth 5 stars. But, there’s always a but, if the app is already open in my recent apps pages and I return to this app after I’ve been using others, when it’s selected &half resets, the screen shows up different than It normally does layout wise and doesn’t use the Face ID and it’s not even an option. I always go ahead and then close the app, restart it, and then it loads up and the screen looks normal again and uses Face ID like it’s setup to do and then works fine. I don’t know if this happens with other phones or just my phone (iPhone 12 pro max)…sorry for the long review, hope this review helps. I figured I’d let everyone know what’s going on with it. I love it aside from that. Keep up the good work Northfield Savings Bank, happy holidays everyone!