NALA Send Money Globally

I greatly prefer sending money through NALA over any other money transfer application. Their service is extremely reliable, and funds are transmitted quickly and efficiently. The exchange rates are consistently better than those offered by all of their competitors, helping recipients receive more value from every transaction. Another feature I appreciate is the ability to send money through multiple payout platforms, providing flexibility and convenience. Best of all, NALA does not charge any transaction fees, making it one of the most cost-effective and user-friendly money transfer services available. I highly recommend NALA to anyone looking for a fast, reliable, and affordable way to send money internationally.

Please don’t use this App if you’re sending money for emergency!! It is a week now, money is not been delivered but funds have been taken out of customers account! Nala says the transaction cannot be cancelled! Dont you know some of us send money for emergency purposes like hospital and medicine bills , school fees, funerals, plane tickets etc??? What are we supposed to do when money is not delivered on time and funds are already taken out of the account? Then we have to wait for a week!!!! This is very frustrating! If Nala knows there is a problem with Airtel, then they must inform the customers in advance so they won’t use the service or carrier. This is very unacceptable and you will Lose a lot of customers for this!!! Be transparent and refund customers money immediately when you cannot deliver!

I recently attempted to use Nala for an international money transfer to South Africa, a service they claim to offer. However, my experience has been frustrating, to say the least. I initiated the transfer 11 days ago, and it has still not gone through. To make matters worse, I’ve reached out to their customer service multiple times, but I’ve received no response or assistance. For a platform that markets itself as efficient and customer-centric, this experience has been highly disappointing. I would strongly advise anyone looking to make timely and reliable payments to South Africa or other African countries to reconsider using Nala until they improve their service and communication. Finally, someone responded to my several messages after 2 weeks of initiating the transaction with comments like…’going forward, do not send messages, we will respond when we get a response from our partner’ another- “I am only trying to help you” as if the staff is not been paid for their work. I am just waiting for my transaction to go through after two weeks so I can delete the app.