My Lawn: A Guide to Lawn Care

I’ve used Scotts lawn products for years and am happy with what they do for my lawn. After moving to the southeast, I had some issues with my lawn and had it redone, putting down the new ProVista St. Augustine sod in my lawn. When I went to update the grass type, that new sod was not available to select for my new lawn. I also put down a Scotts product for new grass and sod to help with root growth, but when I tried to apply it in the app, I couldn’t find it. Living in the southeast, we have a problem with dollarweed. I’ve gotten the Scotts WeedEX to fight the dollarweed, clover, and other weeds. I chose this because I didn’t want to use the BonusS since I just put down the new sod fertilizer. When I went to update the app with the application, it too was not on the app. I’m frustrated that the Scotts products I’ve been using, and the ProVista grass, which is a Scotts designed grass, are not available in the app. I want to make sure I’m getting the best advise for application of product, but how can I do that when not all the product is available in the app?

I have always used Scott’s products and even hired their spray service for a while. My lawn was hit or miss every year. Many people in our neighborhood use various services, but there were about 3-4 that have the best lawns I’ve ever seen. When asked what was the secret, who they use, there was one common denominator, The Scott’s App! They all raves about it and follow it religiously and told me the “why” of how it works. It’s all about timing! I’ve always been using the right product, just the wrong time. Usually driven by temperature and the advise given at the hardware store. Matter of factly, this year following the app I went and bought the first product when it said to apply it. My trusted hardware store said I was nuts for putting down what the app said and when. They couldn’t have been more wrong. My lawn has never been this healthy, weed free, and green this early in the spring. I usually waiting until late April or early May for bonus S, that’s way to late as I know now! Thanks to the app! Thanks Scott’s, this is a lawn game changer!!!!

I was really hoping this app could help me to care for my lawn at the appropriate time for the best results. I am strongly considering returning the product I have bought and paying more for a service to do it. One month the app actually told me an upcoming weekend would be optimal to apply product, so I did. I waited for the next notification, about 4 weeks after that last treatment........nothing. So I opened the app to see what was going on. ERROR, couldn’t even log in. Tried logging into my account on a computer (hoping for just a bug in the app) error there too. So I tried contacting Scotts. No one to speak to, left an email. Took a few days to hear back that there was an issue, it’s been resolved. Go back into the app, I know see the actually weather looks colder than it should be for application & also a contradiction in application (one says dry lawn, one days wet or dry) well it rained for over 24 hours an we are wet. Through the app option to contact so on Saturday at noon I text message (app says quickest response) I get a note back at 4:30 with questions for me, even though I gave my location (that’s not that quick) I respond and get an auto response that they are now closed. Now it’s Sunday and I have no one to ask. I am at work Mon-Fri. Only option to work on the lawn is Saturday and Sunday, without customer service available on the weekend, this is useless. Without accurate directions and notifications, which is the purpose of this app. Also useless. Don’t tout something as an app to make your lawn care simple when it can’t deliver!!!!