MX Locker

I have been using MxLocker since 2023. Both as a buyer and seller. I looked at my history and I’ve paid roughly $600 in seller/processing fees in that amount of time. The experience leaves much to be desired. The app has been consistently buggy. It seems there are constantly situations that pop up that MxLocker isn’t prepared for in terms of having policies/procedures for and it’s EXTREMELY frustrating. It feels as though it’s being run by teenagers with no business/professional experience. Their fees are even higher than EBAY so it’s among the highest on the planet in terms of its genre and service. I am paying a premium for your listing/selling/buying service. Yet the experience is as if I’m dealing with a bunch of 6th graders on amateur hour. The app has had issues, the process has had issues. And I’ve pleaded and begged with your CS reps for help for years and they’re not very understanding or even very helpful. It’s usually a matter of me having to explain to them 3-4 different ways the same issue and insist insist and insist on there legitimately being an issue before they acknowledge. And yet the issues are not often fixed. Still having notification issues leading me to look like a jack@&$ to my buyers and not get things shipped on time. Along with a very VERY unideal interface on the website. I don’t know how many times I’ve spent 10-15 minutes writing up an ad and try to go live with it and the app freezes and I lose the whole draft. And the way in which you select the bike fitment when selling a part is atrocious and overly time consuming and, quite frankly, ineffective. I wish you would listen to the customers who are USING the app and putting money in your pocket expressing these frustrations. After this many years, I expect more. I’m tired of paying you to be your BETA tester and pointing out your issues to you only for you not to listen.

MX Locker is hands down the ultimate destination for dirt bike enthusiasts! As the number one platform for buying and selling dirt bikes, riding gear, and parts, MX Locker offers an unbeatable experience. Whether you're in search of new or used gear, you'll find incredible deals that will make your wallet happy. The user-friendly interface makes browsing and finding exactly what you need a breeze. Plus, the ability to list your items for free in seconds is a game-changer. MX Locker truly understands the needs of the dirt bike community and provides a seamless platform for connecting buyers and sellers. With MX Locker, you can trust that you're getting top-notch gear and connecting with fellow enthusiasts who share your passion. Say goodbye to lengthy searches and hello to the ultimate dirt bike marketplace!

Seller fees are too expensive. Needs more users, I think with less expensive fees it could grow. With more users things would sell higher and quicker. I sold a couple sets of gear but it took months and having to lower my price multiple times. With what I ended up with it really wasn’t worth my time. I pulled the 3rd set I had listed and just gave them away to a kid at the local track. The most frustrating thing is I can’t use my balance from selling those items to purchase anything else on the site. I can pay more fees to have my own money transferred to me (which already has seller fees removed) or I can add my bank account info and get it in a few days. I don’t like using my bank info online, I only use credit cards. If bank info leaks you’re broke, if CC info leaks, you just dispute the bill. Anyway unless they change their policy or I change mine, my money is frozen under their account.