Milli: Mobile Banking

Horrible experience so far with this company!!!! They will hold your money and not pay interest on it!! Over a week now and they “claim” they don’t have it when it’s already debited from the account I transferred it from!! They finally said I would have it in my account today but when I looked it still isn’t. It’s already passed their hold time but no change. I talked to multiple people including Sara who is supposed to be a manager. But she then lied to me about them not having my money, claimed was getting interest on it when I wasn't, refused to clear it when I have 100x the amount I transferred already in my acct, then said she was trying to help!!! WOW this lady needs to be fired When I said ok then credit my account with the interest that I was suppose to get, she refused!! Last week they then flagged my acct as fraudulent and refused to allow any activity (wouldn’t even let me withdraw my money. They wouldn’t say why they flagged my account, how long it would take to resolve, and they even locked me out of it so I couldn’t log in. CRAZY COMPANY and rotten to the core! I’m out of here!

this is your sign to give it a chance, you might just be glad you did. the simplistic theme and convenient views, along with the ability to move money an unlimited number of times between all accounts and jars, for someone that is constantly making financial adjustments, has definitely served as a breath of fresh air. for once, i feel like an institution is more concerned with their actual product and what it Actually does for the consumer/client, as opposed to being concerned with a corporate image and the policies/fees that come along with it. thank you Milli, for truly being one of one. never change and you can continue to find an advocate in me. i am Genuinely looking forward to banking with your institution because i already know the future is bright.

The app always have technical issues. I am a new user. I signed up with Milli Bank because of their 5.25% APY for high yield savings account. I was able to sign up but was never able to log in. I contacted their customer support team and they said a tech support will reach out to be in 3-5 business days. That was Sept. 4, 2023. Today is Sept. 18, 2023. I still haven’t heard back and I followed up 3x within the past 2 weeks. Nothing at all. Everytime I open the app the technical difficulty screen is still popping up. I’ve deleted the app and reinstalled it multiple times. Fortunately, I was able to find another bank that is offering even more APY, so I’m no longer waiting for Milli Bank to get back to me. But that was a part of my experience with Milli Bank. I’m giving them a two star instead of one because their customer support team was very responsive and patient with answering all my questions before the technical difficulty thing happened with their app. I’ve never heard of Milli Bank so I had a lot of questions, and their customer service made me feel that they will be there for their customers whenever needed. They’ve built trust. But…