Middlesex County RIDE

Sorry but some of the drivers stall almost 10 or more minutes until they finally start to drive towards the pickup spot. Sometimes after waiting for them to start driving they cancel the ride and now I’m left waiting almost 30min for the next driver to pick me up when I was supposed to get picked up in 8min. Doesn’t make sense.

Every time I open this app, I can’t get a ride and it tells me to try again. It’s very frustrating that this is something that I depend on for every day travel and it doesn’t work most of the time.

Why am I waiting an hour for a ride that’s tells be it’s coming in 20 minutes. It doesn’t take into account that it had to pick up other people and drop them off. It will pick up people and drop them off before they drop me off even thought i got there first. I will wait an hour for the ride and then another half hour to get to my designation. Hire more drivers!!! Fix your app!!