Meter Feeder App

I see that there's another complaint review here about trying to use this app to pay for parking on "Waterfront" on Pittsburgh. The app will not make it clear that there are multiple zones nearby, and it will automatically direct you to the wrong zone and you'll end up with a ticket. Funny thing? This other review was written 7 years ago, and the app developers responded and correctly were able to guess what zone the customer who wrote it was complaining about. Clearly they know the app is awful for this scenario. Amazing that they haven't fixed it on 7 years.

I like the ability to pay for parking via credit card on my phone and renew it without going back out to the meter, but why does it only let you add two hours at a time, and why can’t you just add time to an existing parking payment? You have to wait until your parking expires, and then reselect it for an additional two hours. It will show me that I have 5 minutes left, but there’s no way to add time on the main screen that shows your parking time. There does appear to be an add time link in the side menu, but it’s at the top of the screen and impossible to tap. Nothing happens when I try to tap it. I’ve forgotten to renew my parking so many times because I’ve stayed longer than two hours. It notifies you, but it’s just a push notification that you wouldn’t see unless you happened to be looking at your phone. At least have the option to have an audible ding or something, if you won’t let me add more time before it expires.

I downloaded the Meter Feeder app at the train station yesterday morning and when I went to pay, it didn’t go through. I tried again and was charged almost double. I called Meter Feeder right away and no one returned my call. I emailed and hours later received a response that they wouldn’t refund the overcharge, saying it was my fault. No, it wasn’t. I put the payment through the second time so I wouldn’t get a ticket or get towed. The payment never showed up on my credit card the first time, only the second time when the charge was so much higher. This company is a ripoff!!!