Mastercard Travel Pass

Sadly, not accepted even when you click to get the voucher and redeem it. At “Ya Esta” at Bogota Airport there is a poster that looks exactly the same as the app. The cashier insisted that it was not accepted. I politely asked him to use the voucher, we clicked to redeem it, and he scanned it and it didn’t work. He told me to use a visa pass instead. This was baffling because the icon of this Mastercard app is the exact picture of the displayed poster. Save 15.5%, didn’t happen!

I wish they could be more welcoming the visitors, instead of like having visitors unwelcoming.

My last 2 airport visits at Riyadh airport is very disappointing, I used to go to the same lounge few months ago and nothing was changed between my issuing bank rate or anything, just suddenly they decided to remove some lounges which was really embarrassing with my guests, although the lounge told me my World Elite card is acceptable but it’s between your bank and Mastercard, tried to contact my bank and says its from Mastercard, tried to contact Mastercard and says its from your bank, and nothing was solved at all, which is making me thinking to cancel my Mastercard and get VISA for this matter after being 7 years loyal with Mastercard and brought my family to use it.