magicpin | Merchant App

Excellent experience with the magicpin Merchant App! The platform is very user-friendly and helps increase orders and customer reach. The support team is responsive, and the marketing features are very helpful for business growth. Overall, a great app for merchants to grow their business online.

As a fitness professional, I was approached repeatedly by Magicpin’s sales team with big promises about promoting my online fitness classes and bringing in leads and visibility. The calls were endless until I finally agreed to sign up and paid for their service. The moment the payment was done, everything changed. The support disappeared. Calls stopped getting answered. Messages were ignored. The promised work was never completed, and there was zero accountability from their team. What frustrated me most was the aggressive sales pitch before payment versus the complete silence afterward. It honestly felt like they were only interested in collecting money, not delivering results. After facing this, I started checking reviews online and realized many other users and merchants have reported similar experiences involving false promises, poor customer support, refund issues, and being ghosted after payment. (MouthShut) If you are a fitness trainer, coach, or small business owner, please think twice before investing your hard-earned money here. Don’t fall for sales pressure and unrealistic guarantees without proper written commitments and proven results. Very disappointing experience. Completely unprofessional.

Magicpin promised a 2.5x business growth on an initial investment of ₹12,000, confidently selling the idea that this would translate into a high volume of customer traffic and a substantial increase in revenue. The salesperson was extremely persuasive, using calculated numbers and examples to show how my business would benefit. But this “growth” turned out to be fabricated and unsustainable. Hidden Terms on Discount Calculations: Initially, they told me that Magicpin’s commission would be deducted from the MRP of the products. However, once I was locked into their package, I realized that the commission was actually being calculated on already discounted prices — not on MRP. This drastically reduced my margins, leaving me with very little to no profit on orders. For example: • If my MRP was ₹100 and I offered a discount of 30% (selling price ₹70), they calculated their commission on ₹70, not ₹100, despite claiming otherwise. • On top of this, they inflate the “benefit” by showing high “app usage” numbers that don’t convert to real footfall or loyal customers. If you are a small or local business owner considering Magicpin, do NOT fall for the 2.5x growth trap. It’s a model built on unsustainable discounts, misleading metrics, and hidden charges that erode your profitability under the guise of growth. I regret trusting their sales pitch and would strongly caution others from making the same mistake. Choose platforms that give transparent pricing, honest communication, and respect your brand’s integrity — Magicpin has failed in all of these aspects.