Lorex Pro

I’ve used the Lorex Classic App and still do with 1 system that I own. I upgraded another system that requires the Lorex Pro App and I’m not as happy with it. I set up Motion Detection on 3 of my 8 cameras with Push Alerts. You have to click on each alert in order for them to show up under Events under each camera. In the Classic version, you could just go into the App and view all Events under each camera. It’s too time consuming to have to view each event for them then to all show up under Events when I just want them all in one place and to be able to view them whenever I choose under Events under each camera. Also, 1 camera doesn’t even record Events correctly even though I have the area drawn and the sensitivity set to 100. What should be an upgrade has led to disappointment.

This app constantly fails to connect, even when all my cameras are online and my phone has full Wi-Fi signal. I’ve tried everything — force closing, restarting — and it only works sometimes. Most of the time, it just doesn’t connect at all. For a security system that costs over $1,000, this is unacceptable. The hardware may be good, but the app makes it nearly useless. Lorex really needs to fix this.

I had a Lorex system installed on the word of my tech guy two weeks ago. At first I was using the Lorex cloud which was somewhat stable. I then upgraded to the pro version what a complete disaster nothing work as it should..the notification works in reverse I get alerts with no video or pictures play back is the sketchy. When you do get videos it’s of moving car shadows from the streets and random stray cats. I called Lorex for help they do answer the phone but none of them are familiar with the app. I am still waiting for a call back…this thing is in first stage beta testing at best stay clear unless you desire high blood pressure.