Kuwait Airways

I was promised from the sales manager that i will get a refund for my cancelled reservation due to a fraud from their own customer service (all documents are saved with me) and she charged me additional 150 kd to her own account. It has been a few years now and they still ask me to wait. Also my bag once was broken from baggage claim, i filed a report at the counter, but they never respond. They still lack decent customer service.

The app almost always crashes upon launching it. It tries to load my Oasis information and then crashes. There’s no way for me to even look at my flight data. Sometimes it loads the Oasis data successfully and shows me my miles, but it’s a coin flip. It almost always crashes for me, rendering the app regretfully useless. I love Kuwait Airways so much and I really hope they work on fixing this glaring issue. The app is otherwise functional and good — IF it loads. >_<

Great job on revamping the app. Would like to have the ability to log on to loyalty program for faster booking and save all personal details , dogital boarding pass and compatibility with apple wallet. Keep up the good work with the updates