Kaspa's Desserts

After choosing the table number, it went to a blank page and won’t let me order. So, I used a friend’s phone to order our desserts and it didn’t go to an already paid screen and made my friend pay twice.

The app itself is very bad but the benefits you can get from having it are good, and points come quickly. Needs a complete rehaul and scanning the loyalty card at tills does nothing as their systems aren’t synced. Charges many times and never goes through if you try to use Apple Pay so need to put in the card each time. Investing in a basic app developer would make it so much better.

Downloaded app to order and collect. Ordered and paid for items, when I got to the shop they said that the app wasn’t working on their end and they couldn’t make my order. Left a message on the app and they won’t reply and won’t refund me. So I’ve now paid and received nothing and can’t get a refund as no one will reply.