Jobber Field Service Software

We have been using Jobber for our painting business for 4-5 years now, it is hands down the greatest tool, We have our office book estimates on Jobber with Full customer info, Address, Name, Email ETC….. Estimator gets scheduled, Jobber sends booking confirmation, Estimator has option to let client know he is on his way & what expected time of arrival will be. Estimator writes our estimates on Jobber they have Company Cam attachments that link directly with your estimate, so you can send edited photos of what your doing for client and or also for your crew when they work on project. Job gets accepted, Jobber has a Deposit option on 10% down & office schedules you in next availability, Paint crew is scheduled through Jobber and clock in and out with Jobber, with instructions tab that Jobber has for anyone we have assigned to that specific job with start time, finish time, company cam photo attachments, Instructions for job, so you don’t have to waste any time driving to multiple jobs a day, literally just following up with leads based off of instructions and Company Cam. Crew work on job and attach photos and we can update client as well as the lead on job on progress etc…. Once job is finished, Jobber lets us invoice our client, Credit Card, Debit, check etc….. Send final receipt to client and add a follow up task for future, Financing Options available through Jobber too.

Jobber is the absolute easiest crm system to use on the planet. It’s also the best looking system in my opinion. I’ve literally used every system available today. And the customer service is the absolute best that I’ve ever experienced with any company period, not even just crm, but they’re support is honestly why I’ve stuck with them for so long now. I think the system itself is over priced for what you’re actually getting feature wise, I’ve even thought about switching several times for something that has more automations and KPIs, reports etc but I honestly chose to stay for the people at jobber. For now I can do without the things I’d really like to have. Jobber and it’s people are literally what I pay for. Any time I’ve ever had an issue, I’ve usually been able to get a hold of someone, whether through chat or call, within 2-5 minutes. How awesome? The only hindrances I see with jobber will be when we scale past $1M. I think jobber is the absolute best for small service based businesses doing less than $500k-$750k. I think after that, need a more complex program that can give you more automations and better reports and kpis. I’ve tried every high dollar system out there and jobber by far is the easiest to learn, and teach employees. It’s also got the most beautiful interface. Where as most of the other programs still look the exact same as they did 5 years ago, dull and boring and super complex to where you have to spend 6+ months training an employee on. For now, I think jobber is one of the greatest in my opinion, I just don’t know how much longer they will be capable of performing for my business.

I own small service company and had been using paper invoices prior to thinking about implementing a software. I tried out HouseCall Pro, FieldEdge, and some other CRM softwares before finally deciding on Jobber as I found it to be the best of all other apps that I personally tested. Jobber has proved to be the easiest to learn , most efficient (no lagging, or disconnecting) , and most affordable software out there. I love the fact that their customer service is available to answer any questions , and most importantly the developers and team are constantly updating and adding/removing new features. I have been super happy using Jobber and so do our field workers who had no problem getting used to the software. Jobber saves us time, gives our company a feeling of being modern and hip, and keeps our customers up to date with reminders of upcoming appointments, text messages when we are on the way, and following up with them when the job is complete. Before using Jobber, everything was unorganized; to look up a history of the customer we had to dig through mountains of paperwork (sometimes invoice would be misplaced or lost) , our scheduling and dispatching was very inefficient and confusing, and we were doing so much extra unnecessary work because there was no software being implemented to run things smoothly and professionally as they should be. I would highly recommend giving this a go. They offer a 30 day or 14 day free account so you can play around with the software and test it out. Don’t be afraid to switch to a platform like Jobber. Get on with times and start improving your business and staying on top of your game.