Rail Europe - Train Tickets

I have been using this app successfully for past few weeks to plan trip within Europe. Since yesterday I am noticing the interface is not as user friendly and is freezing. There was a slider to select departure time which is now replaced by a drop down which is not as user friendly and is freezing regularly. After search results are displayed there was a back button to go back to the initial search field which retained the old search data. It was easy to toggle directions and continue with next search. This back button to go back to search is no longer available. As a result we have to start again by using Search at the bottom of the screen which opens a blank search form. This is not user friendly. Not sure if these changes were intentional, these changes make planning trips more difficult.

We purchased tickets for German Rail through this provider with a seat reservation. They took our money and never transmitted it to the rail provider. We confirmed this once we got to Germany. We contacted Rail Europe and got numerous excuses about how reservations were not yet available, but the bottom line was they kept our money, we got a ticket without a reservation and they didn’t even have the decency to give the money back, they just gave excuses. From now on we will book directly from the rail company, no need for a middleman.

This app is very easy to use. Traveling by train is a little confusing especially if you don’t speak the language. With this app everything is done on the phone. When traveling in Spain the phone pdf for the tickets is all you need. No paper needed !