App Profile: Pacific Power

Android / Games / Puzzles
Pacific Power
Installs:
Rating:
1.83
Total Reviews:
164
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Pacific Power
BozoDidTheDub
Rating: 2/5
The app works fine for checking your usage and viewing/paying your bills. I do appreciate the outage map during extended outages. However, the app never remembers your preference for Biometric logins for more than two weeks, and you have to enter your credentials. Why bother storing a preference for biometric login when it’s gonna break in a couple weeks? This has been an issue with this app forever and it seems like PP doesn’t give a rat’s ash about fixing it.
Shootindeersfun
Rating: 1/5
If I could give this a huge zero I absolutely would! At first it was great but something changed & now ive spent 2 months trying to get back on it. Password or ID number doesn’t match, so i called them & got their help. Signed on & things were great. Next week go to sign on & password don’t match. Tried to fix it on my own & again had to call them & again change my password. Took them 20 minutes to get a password the app would accept. Wrote it down of coarse, signed off & signed back on with the rep still on the phone. Went through great was back on. Hang up from her & decided to try again & again password unacceptable. Since then I’ve tried several more times. Im so done with this CR-APP!! Im deleting the app once I’m done with this review. Everything was fine until they had to go mess it up!
SiXX51500
Rating: 1/5
This app is abysmal. Constantly kicks out biometric login (faceID), forcing you to re log in with your credentials. Can’t set up or modify auto pay… can’t do Apple Pay… constantly errors when trying to view usage… can only see last 6mo of billing… I could keep going on. Their actual website is far more functional as you can do all the things I just stated. This app may as well been designed in 2010, and I have no idea why it’s even offered being so limited and restricted. For all the “necessary rate increases” Pacific Power insists on having, you’d think they would take some of that income and at least design an app that works properly. Shameful.
About Pacific Power
With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms.

Features:

• Report an outage or check the status of a previously reported outage for your home or business.

• Get the latest outage details including estimated restoration time, crew status and cause of the outage.

• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.

• Review your account balance.

• Pay your bill quickly with your debit card, credit card or through your checking or savings account.

• Receive payment confirmations and bill-ready alerts on your device.

• Easily swipe between multiple electric accounts to pay bills and get outage details for each.

• Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app.

• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.

Data charges may apply for notifications. Fees apply for debit and credit card payments.
File size: 29169664
Launched countries: US
Minimum OS version: 14.0
Release Date: 1430123857000
Published by KUBRA Arizona, Inc.
Website url: http://www.ifactorinc.com
Publisher country: US
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