Digicel International

I really love the Digicel International app. It's a fast, reliable, easy way to send Top Up to loved ones abroad. I use this app once a week to show my family in Haiti I am thinking about them. As soon as I send the Top Up they receive it instantly! They also always have promotions and discounts, I give more for less!

Digicel is their a way you can turn credit that send from a broad to the Caribbean turns into cash or credit options for customers their meaning can they choose to receive money instead of the credit adding to phones I’m just asking or is that something you can work on in the future, also can you work on bar codes scanning in the credit card options meaning instead of us manually typing in the card information it should it can be scanned similar to Apple Pay.

I processed a transaction for my mom but then got a email from digicel that it was not successful. I called customer service where I was instructed to process another transaction as it wasn’t showing on their side. Having done this my account is charged twice and I told there is nothing digicel can do because this automatic and they cannot refund me. Absolute nonsense. Also to add to the poor customer service I am still waiting on. Call for the pst 30 days and every day I called aim being given another excuse. I use the service for now because it’s the only way to connect to my mom but as soon as their is alternative I am gone. When did service become so poor at Digicel and go through the door. Btw they only got one star because I had to choose at least one if it was otherwise they would have gotten none.