The Roanoke Times

I have a subscription but when I try to read an article I am asked to subscribe. The restore purchase order says I don’t have a purchase and the sign in link is never active. I’ve waited several weeks to report hoping it was a temporary glitch. Since my print copy doubled in price in less than a year, and I have cancelled it, digital is my last attempt to “support local journalism.” My only option is to use another device-iPad, Mac-to read the paper.

Have been using this app for over a year with no problem, it recently started doing strange things. On upload, half of screen is filled with a banner ad, no way to turn it off or override it. Arrows on sides don’t work sequentially - will go from page 1 to page 3, then page 5, etc., same on reverse. Unpredictable - sometimes does odd number skips, sometimes even, sometimes a combo of even and odd. Have tried deleting app and reinstalling, didn’t work. Called digital services number at the paper, couldn’t suggest a fix. Access via browser is fine, this must be an app problem.

The Roanoke times is a great paper! The digital version works well BUT subscribers of the paper version have to sing in after 15 articles which is very annoying.