App Profile: Schedules - AC Transit

thethreers

Rating: 4/5

The time estimates are mostly accurate. Occasionally no bus arrives when it schedule says it is supposed to. It would be great if riders were given notice that the bus we are waiting for is not coming.

LOLCATSANDDAWGS

Rating: 5/5

I love this app. I’ve been using it for so many years and it is great! The UI might be a bit confusing for people who are new to the East Bay and don’t know which lines go where exactly, but this app helps people figure out how many minutes away the buses are from a particular stop. It features live tracking of the buses which is helpful to measure out when you should leave your home and get to a bus stop. Terrific app and thanks to the creators for keeping it running.

KRTThornton

Rating: 5/5

The other morning, I watched in complete disbelief as the 33 bus driver missed my stop and proceeded to drive in the wrong direction. Knowing I’d be late to work again, I wrote a complaint on this app. Once it was submitted, I realized this particular app wasn’t intended for bus service complaints. The next day, I received a very empathetic reply from Daniel Levy, the provider of this app. He explained multiple avenues I might take to register complaints. I’m very appreciative of the time and detail he put into his response. The app itself is easy to understand and use. I especially like the real time arrivals. They are quite accurate and have prevented me from wasting time waiting for a bus that isn’t coming on time. This is an excellent service. Thank you Daniel!