Granite State Credit Union

The facial recognition does not work any more and when I do open my app with my password it glitches and bounces me out of the app and have to start all over again. Not a big deal till you are on your third time trying to access you accounts. Fix this mess already.

Every so often, and I’ve yet to figure out what the trigger is, my GSCU app will no longer allow me to use Face recognition to login and will also no longer auto fill my password. I have an IPhone that stores my passwords should I ask it to, but somehow just the ones for my GSCU will be spontaneously deleted from my password saver. Luckily, I have an old fashioned Rolodex I keep in a safe that has my login info written down in case my phone fails. But it is ONLY for this app that it happens, which leads me to believe it’s a bug or incidental trigger within the GSCU app. It’s only been a big problem once when I was away for a weekend and could not access my accounts or call the bank for any of my account info.

We are always running close to the edge. So when something is pending it’s great to be able to move an amount from savings to checking. I’m trying to avoid overdrafts. We live check to check. I save money for rainy days and use it sparingly. Everything costs too much for what it is worth these days. I’m glad to be with the credit union..