Third Federal Savings & Loan

3 weeks ago my flood insurance company called. I advised then the payment was sent in well before the due date. They said you had notified them of the requirement. This week I received a notice that you are going to purchase insurance for me. My flood insurance is with the same company. You know this. Stop harassing me.

Love the new mobile deposit feature in the app. However what I don’t like is that once you make a deposit, you do not get an immediate confirmation of doing so. Even when checking online through the Internet the deposit does not appear in my account online. Recently I had to call customer support to see if in fact the deposit had been made. After checking two separate systems the representative was able to confirm the deposit did appear on the Bank’s end. Another comment— is it absolutely necessary to receive two text alerts when updating account balances or deposits that have a link to the terms and conditions for text alerts? I think once you’ve reviewed the terms and conditions it’s not necessary to send a separate text with the link. Other than those two comments the app is well done and overall I like it-thank you for listening.

Love the mobile check deposit and transfer between accounts features in this app. Saves me from having to run to the bank for these tasks. And account balances at my fingertips, helps managing monthly budget!