Beans & Brews

Beans & Brews has quickly become one of my favorite coffee stops! The staff is always genuinely friendly and welcoming, and they make every visit a pleasant one. Their coffee is absolutely delicious and dangerously addictive. Every drink I’ve tried has been consistently great. Being located inside Ridley’s Family Market (along with Ace Hardware) makes it a unique spot to grab an amazing cup of coffee while you’re out running errands. If you’re in the Kuna area and haven’t stopped by yet, you’re definitely missing out. Highly recommend!

I’ve loved beans and brews for years. I’m a frappe addict. But I’m at the point I’m shocked when the discounts or offers actually work. It errors out with online orders then in store refuses to honor order online offers. After making 3 purchases I was suppose to get a free drink which never posted. Online coupons for discounts, double points and such don’t work more than do. This has always been an issue but it’s getting ridiculous the last few months. The thing getting my post on here today is they ask for a review at the end of each online order. It will always allow 5 star reviews. But errors out if you post anything less. The 5 star is completely false after 4 times getting errored out on 4 separate purchases to leave lower reviews. I’ve been a customer for years but I’m moving away to try more reliable coffee shops. PS if anyone in store reads this. My beloved cocoa bean frappe goes from being utterly delicious to tasting like melted chocolate ice cream from visit to visit. Consistency should be taught to baristas.

...room for improvement ;) Apps works solidly and B&Bs is by leaps and bounds my favorite coffee (B&Bs coffee is ★★★★★+1/2). There is definitely room for app improvement: 1) App is basically just set up as of now to earn rewards for your free/earned beverage or store credit and apply offers, see menu, locations, etc. 2) App sometimes won’t scan in store and you have to wait or try to manually scan your paper receipt, but from what I understand, that’s a system issue, rather than an app issue but both need to improve. 3) Would be awesome to be able to load funds from my debit card (Apple Wallet) and then use scanner to pay ...as well as have ability to buy and send ppl gift cards through the app (my wife has app, for example) or even just text/email them GC. 4) Maybe even create family/group accounts to earn rewards faster as a family, rather than 3 separate accounts. This benefits B&Bs too by encouraging more spending. ...alternatively 5) the ability to send my free/earned reward to my daughter or wife so they can use (understand it wouldn’t be encouraged for customers to just be sending each other their free reward but that’s why I had the idea of family accounts, so it’s only limited to a few family members ...or a few friends in some ppl’s case)