App Profile: Miami Beach Gov

sparkyparks

Rating: 1/5

Echoing the other reviews I used to rely on this app to turn in concerns. The city of Miami Beach was absolutely fantastic of taking care of those concerns. Now we are all left with nothing. I’m only hoping and praying the city of Miami Beach doesn’t go the direction of every other major city in this country and turn into a crap hole. I actually walked to the cities customer service desk to inquire what was going on with the app, and I was met by employee that didn’t even know it existed. A very sad development.

Sobefl

Rating: 5/5

This is an excellent app for residents to use to report concerns that need to be addressed by the city. I use it several times per week to address issues such as burnt out street lights, public garbage cans that need to be emptied, graffiti removal, broken irrigation sprinklers, abandoned bike removal, etc. This app pin points location and gives ability to attach picture. The city does a great job in completing these requests and then they send you an email to let you know the disposition of your service request. The West Avenue Neighborhood is much improved through the use of this app. Great job and Thank You!!

JSWCAT

Rating: 2/5

You cannot "report the concern" anymore because there's nothing to pick from the drop-down menu for "request type". It will not allow you to complete the alert for something to be remedied. I walk several miles a day and see things that need to be fixed or repaired it. It's always been done in a timely manner by the city of Miami Beach but when you cannot report and be concerned, citizens becomes very frustrating and that should be fixed immediately.