Genesis Intelligent Assistant

⭐️⭐️⭐️⭐️⭐️ As a Genesis owner, the Connected Services app is truly one of the best companion apps I've ever used. The level of reliability and peace of mind it offers makes it absolutely essential, and the execution is flawless. What sets this app apart is its consistent performance. When I need to check on my vehicle's location, status, or system health, it works every time, without fail or lag. The ability to instantly find my car in a massive parking lot or remotely verify that the doors are locked is incredibly convenient and dependable. The cross-platform support is also a massive win. Being able to access core functions directly from my smartwatches—whether I’m using the Apple Watch or my Samsung Galaxy Watch 7 (and newer models)—is a game-changer. It makes interacting with my vehicle seamless, putting control right on my wrist. This isn't just a basic remote start app; it's a complete, reliable, and sophisticated vehicle management tool that genuinely enhances the luxury ownership experience. If you own a Genesis, this app is a must-have! You can start your Genesis from a whole other state. Now, how’s that 😃

Another suggestion for the talented development team. After sending a request could the response messages have “SENT” “SUCCESSFUL” “UNSUCCESSFUL” or other summary response displayed prominently at the top of the message above the wordy explanation of the request result. All that information is good but it’s difficult to glance at you phone or Apple Watch and find the word “success,” etc. to quickly get the result of requests. If, for example, a request is unsuccessful then the user can drill into the tiny details for more information. I think it’s safe to assume the user knows which request they are receiving a response to. The tiny spinner on the refresh button is way too small. It’s difficult to determine if it’s spinning and if you happen to send another request when it is you’ll get the error message stating another request is pending. Perhaps remove the spinner from the button, and/or make it larger or different so it’s clear what state the spinner is in. Also, activate the spinner for all types of requests. Also, it would be nice to be able to access the climate presets without having to use the climate start/stop button. Sometimes I accidentally send a start request when all I wanted to do is modify the presets. Otherwise, developers, nice job!

I have only been a Genesis owner for a few months. But I’m really impressed with the app. I’ve only had experience with the Icon service Infiniti dealers often install and this is MUCH better. The update that happened recently is much better in design. Doesn’t feel as out dated but the auto start still feels insecure. I never know if my car will start. You also have to keep the app open and on the start screen to get an idea. But it can take a minute before starting. If I’m starting, I’m ready to leave soon and getting things together. So keeping the app open in front of me is abnormally possible. I’m still glad to have it but just feels a little insecure. As for the other status updates on the car, mine is under two years old. So it’s not quite to the point that issues are likely. The app will become more and more important to pay for the subscription once the car gets for years old or older. Still glad for what it has!