Members 1st CU Mobile

I’ve been banking with members first for 2 years now. while they are amazing this app is not. I have my login set up with face recognition. Twice this year it will randomly say “ password incorrect “ . so i call customer service & somehow my password was changed?! & my email set up with the account is missing a letter. so i can’t even reset it. now it’s a saturday, i can’t get through to anyone until monday. payday is in a few days, if a hacker got into my account or there’s a simple fluke with members first. All i’m worried about is being able to afford my rent & making sure i don’t lose access to my funds. i was able to get through to customer service, but i can’t talk to anyone who can help with my mobile account until monday. she told me that sometimes people may have inputted information wrong, but why is someone messing with my email. I don’t know i’m just completely frustrated, stressing out. whatever the issue is please fix it ! & i hope to god everything is okay & i don’t lose my direct deposit from over 40 hours i worked.

The app is very simple and easy to use. Gives you exactly the information you need, nothing more and nothing less. Highly recommend this app, and Members First. Great place to do business with, and they don’t rip us off for every little thing like BOA and other banks. Thanks MFCU!

I would like to be able to set up push notifications of my remaining balance everyday. I know they have this option via email but I tried to set it up and it doesn’t work.