Sikorsky Credit Union

I have been unable to deposit checks using the Mobile Deposit feature. The screen on the app that takes photos rotates sideways, instructs you to rotate your phone and then you are unable to take any photos as the app stays stuck on the Rotate Your Phone screen and disables all other functions. Tried again to make a deposit to checking and then checking for some reason became unavailable and I was only able to try to deposit to savings. Same issue. Tried uninstalling and reinstalling with no improvement. Guess I’ll have to drive to a branch 🙄

The VISA account site was recently updated after the new cards were issued but I don’t believe the outside contractor who made the changes made it better. The changes that took place displayed your new card along with your old card that was marked as LOST. Transferring money from a Checking or Savings account to be the VISA account was immediately reflected on the VISA account. You now need to wait 24 hours to reflect the payment made. Nobody at my branch seemed to know why it didn’t remain as status quo and why cards were identified as LOST.

I think the app should be more accurate when you deposit or withdraw from your bank account with the ATM it should be immediate information I notice it’s a little behind and doesn’t show everything that comes out of your account hope this helps