Point Breeze Credit Union App

I’m amazed by all the new features that most user only dream of having powerful features. This new updated features are a blessing to have. This makes my life so much easier. The users that left poor feedback might have had an old phone that isn’t compatible with today’s newest apps. Users don’t read before they install apps, they just hope the apps works for their needs. User Error!!! I give this app a Two Thumbs Up! This works flawlessly on my 13 Pro Max.

Mobile Ap is not convenient when it won’t recognize checks to deposit. Spending 15 minutes to deposit a check ( if it even works ) is not efficient. Something needs to be improved. Out of desperation, I just photographed a check on my tablet, then took a photo of that screen with my phone. Finally I was able to complete the deposit !! That’s unnecessary waste of time. I also think I can’t choose an acceptable required nickname for my review to post, because it’s negative

I would like to commend the representatives, I think there are 6 in your Call Center. They are always professional, knowledgeable, personable and so very helpful ! I have been in Point Breezes Credit Union since 1974 and have never had a problem! I actually enjoy Cindy, Holly, Sean and other representatives! They appreciate having my business and they are a major factor why!