Mi Claro PR

The Mi Claro app has always been slow and at times unreliable for me, but the latest update has taken it to a whole new level of frustration. Before, I could at least switch easily between my prepaid phone account and my contract-based internet account to make payments. Now, that functionality is completely gone. The app only shows my cell phone account, and there’s no way to add or manage my internet account. This update is a step backward and makes paying my bills unnecessarily difficult. It feels like the developers didn’t test the app or consider the needs of customers who use multiple Claro services. It’s disappointing, and I hope this issue gets fixed soon because it’s making me rethink my service altogether.

To be fair to the App creators the app is good, now the phone service itself is ridiculous! Local calls say they are from Afghanistan or Russia! The system is rigged to constantly call asking for payments, but when it’s for them to fairly give credit for their lack of good service or no service at all they are slow to do that. This company has no shame and are lame for the elderly and disabled.

App is ok, there’s some bugs and glitches one of my main problem is when you have to type for payments or any other things that requires to type it has problems you click the area where you want to type and it doesn’t do nothing and keyboard doesn’t show and you have to try a few times and then later it works, other times you have to move the page or zoom it or whatever so you can click the area where you want to type. The other is they eliminated the Face ID that helps a lot to get in to your account more faster than typing every time the password.