OneMain

I refinanced through onemain. On a Jeep compass. I’ve been paying 600 dollars plus per month since 2019. Not even half of that payment goes towards paying the payment down. They argue the interest will adjust as time goes by. Like hell it does! I’ve paid well over 54,000 dollars on a 17,000 dollar vehicle that at this point, blue book states it’s only worth 3,000! They claim to help you, by robbing you blind and never letting up. I’ve never missed a payment without telling them first that I was going to be missing a payment. Had 2 emergencies throughout the past 7 years that required calling in and using that money elsewhere. Oh they’re friendly for sure! But they’re not there to help you at all. Rather, take your money and make you feel like you’ve made the worst decision of your life! One would think that when you’ve paid your car off 5 times over, that they got enough money from the deal! But no! The jeep is now sitting in my garage in need of repairs, which I am doing and asking myself if it’s even worth it. Asking myself if I want to take the hit to my credit and give this piece of junk to onemain. It is a very greedy company. And the only time I run into businesses with excessive greed, they are foreign run entities and I won’t do business with them. However with this, I’m trapped! Onemain got their money but they want more and more and more! They’ve been sued multiple times for taking advantage of their customer base. For me, this company can go to hell!

The app is great and I’m almost done paying my loan off. Unfortunately I can’t say that about the company it’s self, I’ve never missed a payment the whole time. The original loan was for $5000 because I needed help with financing and a down payment on my place and like I said I’ve been it off with no problem and when my loan amount was as low as $1000 I had inquired with them about needing help paying my credit down and spoke to someone in OneMain some how they could gove me a loan for about $17,000 but I felt like that was excessive and I didn’t want to run the risk of not being able to pay them so I asked for a $7000 loan which I knew I would be able to pay off but they sent me an email saying they wouldn’t be able to help me. I was shocked and I feel like they just wanted me to be in debt and put up my car for collateral instead of having a customer pay them every month once I finish paying my loan I will never come here again and gor any customer’s in the future shouldn’t either they just want people to be in their debt sadly

When I got my first loan with them, I was greeted with the nicest people and they really helped me get everything settled and logged into the app. When the first payment came around, the app stopped allowing me to log in saying, “Sorry, something has gone terribly wrong. Our team will look into it.” And it’s been like this for months. I just made my payments online through my browser. When I reached out to see if I could get a second loan, my first attempt was by calling my branch number I received when I applied the first time and I was greeted with an automated recorded line that hung up on me telling me to apply online. My second attempt through the webpage on my browser, minutes after I applied I received a phone call but when asked for my most recent check stub, I needed a moment to gather it. The lady told me to call her back when I’m able to and she’ll help me complete my application. I’ve submitted my documents not even 5 minutes after we hung up because I got an email for my check stub right away. They picked up and said she’ll call me back. She never did. The next day I called, I was greeted with the automated message again to leave a voicemail I know I won’t get a phone call in return. My only problem really is, if I wasn’t approved of another loan please just let me know instead of ghosting me. That’s extremely unprofessional and all I can do is a leave a complaint that will probably get responded to by a bot saying I could “reach out” to someone who won’t even help me with my current situation. It’s just extremely frustrating when I know I’m waiting on a ghost but I’m still expecting a call.