Stromer OMNI

After buying an ultra-premium-priced Stromer e-bike via their official local dealer, I discovered that the bike app displays always temperature in Fahrenheit; regardless of the e-bike’s as well as this app’s settings being set in metric (vs imperial) and regardless of my iPhone’s settings/region/temperature being set at Celsius. After I contacted their customer support and reported the error I got the reply that their app it is as it is and they refused to correct this error in their app. In fact, they even tried to throw the blame on my side, insisting that this is a problem with my iPhone’s region settings, regardless that they got from me a screen capture of my iPhone’s region settings being set at the Celsius temperature setting. Quite problematic behavior by a supposedly premium e-bike brand

The app is functioning reasonably well. Clearly some very simpler device testing is missing. User manual option returns a 404 page. The profile section has entry of height and weight, but the keyboard only open and doesn’t close so you cannot enter any data. The daily distance counter doesn’t work, 8 hours after a ride nothing is shown. Lock / Unlock is unreliable at best.

It’s weak. Extremely weak for a purpose built cycle and application. Frankly, screenshots of the crandroid version appear to have more control and feedback. What is up with that? GPS usability on IOS? Nada. Zip. It’s pathetic. Usage feedback? OMG. It’s like sending a warranty card back on your RCA color television from the 1980’s. This for a $7K purchase? Personally, I think I drove off with the bike and lost over half the value immediately. Shame on me for believing the BS, shame on Stromer for selling it as is.