Frameify: Wallpapers & Faces

Do NOT use this app!!! I tried it and paid for trial period-same day I knew it was not a good app and didn’t work like it was supposed to and I cancelled it. I made sure that my subscription was cancelled. Today I have a 9.99 charge for my subscription renewal-the same subscription that was cancelled on Aug 10th-and they refuse to refund it, even though I sent them proof of it being cancelled. They say I have to meet the requirements for a refund, such as actively using it for seven consecutive days and you have to send them screenshots of that activity-such BS!! It’s just a way for them to scam you out of your money. What kind of company refuses to refund a subscription charge when shown the proof of the subscription being cancelled??? Do not download and use this app !!

It would be a lot smarter to read reviews and make sure I know what I’m buying. That’s on me, but a company that advertises watch faces should actually provide watch faces that stay on your watch. I was also asked to allow access to health data and location access when they claim to not collect data. Everything about this company is a scam and they should not be allowed to mislead people and then tell them that “After thoroughly reviewing your case, we’ve confirmed that you accepted one of our ongoing promotions, which included the additional watch faces pack. As stated in our Terms and Conditions, promotional offers of this type are non-refundable.” First of all, I never accepted any promotion, nor did I agree to any kind of subscription. DO NOT BUY FROM THAI COMPANY - they will respond with some canned response about contacting help support, but I’ve already done that and they weren’t helpful at all. I will find a way to get apple to pay attention to this developer and take them out of the App Store. Apple does not support deception like this!

Run away from it! I am extremely dissatisfied with this app and the way its promotion was presented. The offer I accepted originated from an Instagram promotion and was misleading in how it bundled the app with an extra watch faces pack, without clear and prominent disclosure of the applicable terms and non‑refundable nature of the promotion. After realizing the issue, I promptly contacted the company’s support to request a refund for both the app and the extra pack, explaining that the purchase flow had not made the conditions transparent. Instead of addressing the lack of clarity or offering a reasonable solution, support simply pointed to generic “Terms and Conditions” and refused any refund, while acknowledging only that my subscription was canceled going forward. In my view as a consumer, this conduct falls short of basic standards of transparency and fair dealing expected in digital marketplaces. The refusal to provide a refund under these circumstances, despite the unclear promotion and the immediate complaint, raises serious concerns about the company’s business practices and respect for consumer rights. Prospective users should be aware that promotional offers tied to this app may not be clearly explained at the time of purchase and that the developer may rely on non‑refundable fine print rather than resolving legitimate concerns in good faith. Based on this experience, recommendation of this app cannot be given.