TickChecker

I just signed up like 5 minutes ago. I took a picture of a tick so just pulled off my dog. Took a great picture and I get an “ooops…” try again later or whatever. Plus I tried to scan my dog and I hit the scan button it goes to a screen that asks me to pick one of 3 different lighting buttons. I checked one and then want? It does NOTHING. There is no explanation? No instructions. NOTHING! I am pretty “P O’d” right now. I want my money back. Is there a contact email or number? I don’t see it.

They make it impossible for you to not sign up for the yearly cost. They know that people dealing with ticks our desperate, and will do it. The interface is so difficult to deal with. There’s three months that you can scan, but they don’t have any description so I have no clue what I needed to use. I also cannot find a customer service email so that I can request a refund which to me is very Intentional. Do not buy it, not worth it!

The app is user-friendly, fast, and gives me real-time results. It also helps me feel confident that I’m doing everything I can to protect my pets. Worth every penny!