App Profile: FoundersCard

Haley2006

Rating: 1/5

We absolutely loved Founders Card until we had asked if they were going to still offer Diamond status through Total Rewards one of their many Perks, the Manager who I must say has a chip on her shoulder said is that the only reason you use it? I replied, no but it is definitely one of the many reasons we pay your fee is to use the great benefits, she then canceled our account apparently because we use and loved this benefit and perk!! Wow! They seem to cancel accounts for clients who love the service , and honestly this was one of many reasons we paid their fees! They need to fire this manager because she was rude and obnoxious and I am surprised that Caesars Marketing will put up with a company who has zero customer service. I would believe they would want their clients treated the way they treat their clients!

t1982j

Rating: 1/5

I have had this card and app for a month and the one offer I signed up for and tried to have activated wasn’t even able to be used. The third party didn’t respond in the time frame they said, they didn’t respond to the proactive communications from me and the founders card customer service couldn’t even get them to respond. Be very careful, if that was my first experience with their “partners” I can’t see any value in holding this card or app at all.

jl67298

Rating: 1/5

Would urge members to double-check prices on offers before believing that what you’re paying for is a discounted price. I almost bought event tickets using FC’s “discounted” price—thankfully I double-checked by doing an independent search on the event pricing!! Learned that FC was charging 1.5 times more for the same seating area at the same tier!!! Better do some due diligence before you start believing that their discounts are real.